Technical Sales Specialist – McHale Products

Technical Sales Specialist – McHale ProductsLocation: 34856 Harris Rd, Abbotsford, BCJob Type: Full-TimeDate of Posting: May 21, 2025 Company Overview:Matsqui Ag-Repair Ltd. is committed to delivering industry-leading agricultural equipment solutions and support. As the authorized McHale Distributor for Western Canada and Western United States, we provide expert service for a range of balers, bale wrappers, mowers, rakes, tedders, and other related hay and forage equipment. We're looking for a hands-on field service representative to support our customers with technical expertise and responsive service. Position Summary:We are looking for an experienced Technical Sales Specialist for the McHale products in the field, providing the highest quality technical support, hands-on service, and expert guidance to our customers and dealers. This role is ideal for someone who understands the importance of strong customer relationships and has proven experience in product demonstration and aftermarket service support. Key Responsibilities:Deliver field support for McHale balers, wrappers, and related machinery, including but not limited to diagnostics, troubleshooting, and repairs on McHale Machinery.Conduct product demonstrations and equipment walkarounds at farms, shows, and eventsAddress customer questions with high-level product knowledge and service skillsBuild lasting customer relationships through responsiveness, knowledge, and service skillsCollaborate with the dealer sales teams to grow and retain the customer baseTrack and manage parts requirements and inventory needs related to McHale EquipmentTravel as needed to support equipment set up, troubleshooting, and customer safety educationOversee the service team and guide the assembly of McHale EquipmentComplete service reports, documentation, and communicate findings to the service teamAlways represent the company professionally and uphold customer service standards Qualifications & Experience:5+ years of experience with the McHale Equipment (sales, service, or technical support)Factory training from McHaleProven track record in customer service, training, and technical demonstrationsFamiliarity with agricultural shows and dealer support eventsValid drivers licenseStrong understanding of competitor equipment and market positioningExcellent communication skills and interpersonal skills Skills & Competencies:Ability to troubleshoot mechanical and hydraulic systemsStrong presentation skills for demos and customer educationHigh level of organizationComfortable handling in-person, phone, and email communicationSkilled at resolving complaints and recommending effective solutions Working Conditions:Field-based work during the spring & summer monthsOffice-based work during the fall & winter monthsMust be able to lift 50+ lbs and work in various weather conditionsTravel required within Canada Benefits:Competitive hourly wage with possibility of overtimeCompany service vehicle with tools providedOngoing training with McHaleHealth Benefits PackagesOpportunities for growth within the companyWage: $38.46 per hour, 40 hours per week Please submit your application by clicking APPLY TO THIS POSITION below.

Related Post