Bring Your Broad IT Skills to a Role That Combines Challenge, Variety, and PurposeITS Livestock has been delivering innovative software, hardware, and IT support to livestock operations across North America for over 25 years. We?re growing our IT team and looking for a versatile, technically skilled IT professional who thrives on solving diverse infrastructure and support challenges.Unlike traditional IT roles, this position offers a dynamic mix of systems administration, networking, remote support, and on-site troubleshooting. If you’re energized by variety, hands-on problem solving, and working closely with both clients and internal teams, this is the opportunity for you.?Why Join ITS Livestock?A fast-paced, flexible work environment where no two days are the sameCollaborative team culture that values input and supports work/life balanceCompetitive salary and comprehensive benefits, including:Extended health, dental, and health spending accountThree weeks of vacation per yearOpportunities to grow your skill set in networking, systems, and emerging technologies?What You?ll Do?Deliver remote IT support via phone, email, and remote access tools from our Okotoks officeTroubleshoot, install, and maintain a wide range of IT systems, including:Windows PCs and serversNetwork infrastructure (routers, switches, firewalls, VPNs)Wireless systems (Ubiquiti), access points, and mobile hardwareMicrosoft 365, Active Directory, and DNS/DHCP configurationAdapt to unique client environments where infrastructure varies?using creativity and experience to resolve issues efficientlyDocument support processes, update knowledge bases, and train users as neededConfigure and install industry-specific hardware (e.g., RFID readers, livestock scales)?including physical setup, mounting, and cable runs (we?ll train you)Occasionally travel to client sites (approx. 5% of the time), with overnight stays being rare. Vehicle provided for travel to client sites.?Your Technical ToolkitCore Experience:3+ years in a multi-disciplinary IT role (MSP or small enterprise preferred)Diploma in Computer Science or equivalent combination of experience and certificationsYour Skills Should Include:Windows OS and Server administration (2016?2022)Active Directory, Microsoft 365 management, and ExchangeNetworking fundamentals: TCP/IP, VPNs, LAN/WAN, DNS, DHCP, firewallsWireless networking?especially Ubiquiti UnifiRemote support and ticketing systemsHardware and software troubleshooting across diverse tech stacksExcellent communication and customer-facing support skillsStrong time management and ability to juggle priorities independentlyValid Alberta Driver?s License and clean driving record?Bonus Skills (Nice to Have):Microsoft SQL Server exposureScripting or automation experience (PowerShell or others)Interest in supporting agriculture-specific technologyReady to Apply?Submit your resume and a brief cover letter via AgCareers, telling us why this role excites you and how your experience matches our needs.?Please submit your application by clicking APPLY TO THIS POSITION below.